Another form of mobilization that we build into web applications is the ability to email messages to users when control triggers have been established. In a loan application for example, when the visitor has completed the application a message is sent to the loan processor to pull the credit report. When the results of the credit report have been determined the loan officer is then again notified by email. Intercepting the automated processes for human interaction keeps the workflow moving.

Service organizations can benefit the most by distributing and dispatching calls to technicians, in real time as customers enter work orders directly from their website. There is not only a savings in labor to managing service calls the margin of translation error is greatly reduced.

Combined a service and support dispatching application with mobile tracking functionality and you have a powerful tool for managing the service segment of your organization. We go even further by customizing an analytics dashboard for comparison of call types, technician reporting and a host of other business indicators.  contact