I had the unexpected pleasure of seeing and hearing the duo of Henri Gates and Cassie Verhaeghe live at a small club in Mt. Pleasant, SC last night. Charleston has a lot of great local bands, but these two are top talent. They played some their new music that they haven't even recorded yet, and their new song "All You Got" is sure to be a hit record. If you're looking for rising stars in Americana/Country music, look no further than their website SaludaShoalsBand.com
Check out this song "Fall" and look for their new releases coming soon. Wouldn't be surprised to hear these two become international stars.
Was nice meeting them on the ground floor. All the best!
Customer service is the key to the longevity of any business and I've recently been on the front lines with my home cable/ internet provider. I didn't expect to have any problems, but when I got my last bill from Comcast it was full of charges that didn't apply. It was the final straw in a struggle to keep them in-line with the program I signed up for.
I changed over to another provider and I couldn't be happier. It wasn't as much of a pain as I thought it would be and their customer service, even with a few glitches was incredibly refreshing to deal with. I was on the phone with an Rep for over a half hour that made sure everything was fully taken care of. I got a better product, at a better price and I feel better doing business with them.
Customer service is key to growing your company, and in the end will make or brake any business no matter how good the product is. For me it maybe an old school principal, but do what you say you're going to do, at the price that was quoted and I'll look no further. If I have to watch my bill to see where I'm getting stuck every month, I'm gone. And, I'm not alone judging from the conversation I had with the installation tech that came out. According to the guy that would know, Comcast is losing customers in droves.
Update: A year later and there's a big opportunity here for any company with better customer skills than Comcast or ATT!
If you've been following my blog, you know I want one of these flying machines. AeroMobil designed a flying car that delivers the best of both worlds, road and air travel.
There's a lot potential in the personal aviation industry and starting to get competitive, which is good for everyone. Drawing from the history of the automobile, there will be fortunes made and some will become household brands in 20 years. I think looking back from 30 years in the future it will look ridiculous seeing people waiting in line at an airport or crowded lanes of traffic. With automated piloting and air-traffic controlled by AI, the road traffic may still be heavy due to population growth and transportation of goods, but the sky's will be buzzing with personal aircraft going in every direction.
You can see more on AeroMobil.com and check out the interior, they've even got a cup holder. I'd like to see a custom paint option, and being an Air Force vet, add an afterburner. (I know it's prop driven, but even the fake one from the old Bat mobile would be cool.) An awesome sound system and a way to drop water balloons would make it perfect. I can picture queuing up my favorite dub mix and then rolling in for a bombing run over the neighbors bar-b-que.
Bravo to whole team at AeroMobil, just a few years until they become available in 2020. Orders are being accepted now.
Exact Matching Domain Names
The most valuable domain names are exact matching domain names. An EMD is the perfect match to the business that you're in or the traffic you would like to attract. The value of these domains are not only investment grade, they are the key to your brand protection going forward. There has been several articles on Forbes.com by Michael Gargiulo the CEO at VPN.com about domain name valuations.
Adding my 2 cents, the future is now and it's all about the digital side of your business. Get an exact matching domain name that suits your market, only buy a .com extension and make sure your site works seamlessly on mobile devices.
Here's a few very strong EMD's that I have for sale:
Use the Contact page or call (770)714-7840 to discuss the options.
See all the Domain Names For Sale here.
There's a insightful article on The Wall Street Journal about the continued closings of retail stores. The Business Insider had an article earlier about the same topic. It's all the more reason to get your business online or tune it up and expand your marketplaces, no matter what type of products you sell.
The article focuses on retail outlets declining and how more people are finding the convenience of online shopping. What the article doesn't say is that the shopping habits of retail are being carried over into all business classes. B2B (business to business) decisions are being made the same manor. If your business isn't found or engaging enough, customers are going elsewhere at light speed. To further that statement, the experience they find while using your site, is exactly how they perceive working with your organization to be. It's your corporate image. It's your credibility and it tells how well run your organization is, be it corporate, a government agency or a charitable organization.
Not many people will ever see your place of work, but chances are they will visit your website at all hours of the day. Just ask your analytics guy. People follow up in the evening, weekends and at all hours of the day outside of normal business hours. It's how research is done. The more advanced will employ secondary research groups to dig deeper, but generally what they see in the search results or after trying a few URL's (domain names) is it.
Two key points for making more money. Get a great domain name for your business and keeping acquiring them while they are inexpensive. Some businesses own hundreds of thousands of names. Disney has about 20k names, some pharmaceutical companies own even more. The internet isn't going anywhere and isn't going to be replaced anytime in the next 30 years. Names you could have bought 10 years ago for a few thousand will never be available for sale again for less. Buy words in English and .com extensions. These will always be the best most memorable search friendly names that bring affluent customers to your door.
Build a scalable and dynamic website. Keep adding relevant content and you'll keep driving targeted traffic. If you sell widgets, you want to attract people buying widgets. Your website needs to the best you can present for your market and dynamic. Dynamic is fresh, evolving content and interactive. Interactivity is how you listen to your customer's needs. This is how to communicate, make it easy and make it fun, gamify it.
Read more on web development and building your user engagement here.